QUESTI SITO USA I COOKIES E TECNOLOGIE SIMILARI (vedi dettagli)

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Sat30Aug200316:00
Consumer credit - Studi e ricerche
Elenchiamo di seguiito alcune delle ultime pubblicazioni sul credito al dettaglio:

      Ø     Realizing the smart card promise

June 2003

 

Booz Allen & Hamilton Italy

Consultancy

Via dei Bossi 4

20121 Milano

Italy

tel +392725091 0 00

fax +39272509400 0

 

Today, the Internet is no longer the only technology fulfilling the value creation and value capture paradigm that successfully links information-based service delivery companies to customers. The smart card, a technology in the making, is finally meeting this potential.

Interest in smart cards is on the rise and is extending its reach beyond the credit card business toward new sectors: private and public transportation, public health, public administration services, digital media, mobile communications GSM chip cards, global security, and animal identification. These sectors are among the many that are exploring and adopting the new opportunities that are offered by smart cards in combination with other technologies (e.g., digital TV decoders, Internet, cellular phones).

This renewed interest in smart cards is linked to technology developments that have lowered the cost of cards and established interoperability standards. However, while the technology is maturing and the adoption of international standards is progressing, difficulties still lie in the effective deployment of the technology and the profitability of applications residing on smart cards. Operators from different business sectors will benefit from a thorough understanding of the importance of partnerships that enable sharing infrastructure and card reader investments. Benefits can be achieved from combining noncompeting services for the same client via a single, common platform: the smart card.

 

 

Ø     Designing financial sites that sell

June 2003

 

Forrester Research

Consultancy

400, Technology Square

Cambridge

United States

tel 6176136000

fax 6176135000

www.forrester.com

 

Bank Web sites do a terrible job of selling -- influencing site users' choice of products and providers. Advocacy-based selling will win the young, affluent, and highly educated consumers that use their banks' Web sites.

 

 

Ø     Branch opportunity and drivers

June 2003

 

Financial Insights

Consultancy

5 Speen Street

Framingham

United States

tel 5086205533

fax 5089886761

www.financial-insights.com

 

This Financial Insights study, part of an ongoing series of reports about the evolving retail banking branch marketplace, considers detailed opportunities and drivers for branch initiatives. An understanding of these more detailed opportunities and drivers is essential for both institutions and vendors. For institutions, it provides important insight into what might be achieved. For vendors, it catalogs their customer’s interest.

 

  

Ø     The importance of branch

June 2003

 

Financial Insights

Consultancy

5 Speen Street

Framingham

United States

tel 5086205533

fax 5089886761

www.financial-insights.com

 

This Financial Insights study, part of an ongoing series of reports about the evolving retail banking branch marketplace, considers the overall importance and role of the branch within the institution’s multichannel delivery infrastructure. It considers the branch’s role as a delivery channel, sales channel, service channel, channel where relationships can be built, vehicle for reinforcing the brand, and essential ingredient in consultative non-traditional products.

 

An understanding of how the retail branch contributes to the bank and fits into its delivery architecture is essential to both institutions and vendors. For institutions, it provides important guidance in directing their own branch initiatives. For vendors, it allows them to direct their initiatives to best engage the institution’s needs.




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