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EDITORIAL > E-commerce
24/02/2001 - BtoB or BnotB – Business to Business, or, Business not “Busillis”
by Paolo
Manzelli
As soon as “e-commerce” evolves with rapidity and extension, it is understood
that such form of commercial development is not so simple, as normally
the mass media communication diffuses to the people all over the world
, giving an easy information about the idea that the barrier of entry
into the electronic market need only for a click in internet. In fact
the focusing element, that fundamentally distinguishes this form of “e.commerce”
in the the “net economy "scenario, it doesn't consist in to add a simple
“e” to the traditional commerce. Really the electronic commerce is a complex
phenomenon, that must develop only when it operates on a dimensions of
commercial extension to reach elevated economies of scale.
In spite of the simplification, the "e.commerce" powerfully changes the
classical inter-mediation of the local market, to flourish in the global
market, and it involves also in a new way of understanding the managers
training, that is very different from the classical schemes of the academic
education, giving a new space to new strategies of e.learning for “knowledge
based team management education”.
The change of dimensionality of the “e.market” from place market to global
market, asks for evident and tangible differences especially for managerial
teams, that currently detects unprepared to the change, every typology
of the previous inter- mediation of the market . In fact in the "e. commerce"
conceives an overcoming of the traditional linear chain of value production,
that goes from : the production, the inter-mediation, the marketing, the
sales , the distribution and the consumption, in which each ring of the
chain, plays on to fit a separate methods to enhance some proper relative
advantages. In spite of this traditional “profit chain” construction ,
the “e.commerce” develops, in a multi-directional dimension, into a diffused
resource of the net , a new way of building up added gain in the new economy;
in fact the construction of the benefit, proper of the " net-economy "
(Networked Digital Economy), assumes the configuration of a spider web,
organized by internet company clusters of partners, aggregated through
interactive connection and founded upon the recognition of accords of
Business to Business (BtB), among productive and/or commercial enterprises
, both finalized to achieve the Business to Consumer (BtC) interactive
relationship.
As a matter of facts the new economic behaviour consists to fill up the
production and the commerce by means the coordination of parnership networks
of BtB, finalized to develop, with the clients, an interactive community
of "e.commerce". This new procedure of increasing profits in the new economy
through “e.commerce”, really determines a new way of intending the productive
and sales organizations in respect to the previous old business planning,
existing before the advent of the Information Communication Technology
(ICT), in which each component of the linear construction of the added
gain substantially works as well as separated entities .
Insofar the overcoming of the linearity of construction of the ecomomic
value, finalized to the extension of the market, through the searching
to effect more larger economies of scale in the scheme of the Net-economy,
it has the fulcrum in a new knowledge management of the market' s inter-mediation.
Such new professionalism must be denominated, (in assonance with the activities
of BtB and BtC of the electronic commerce ), as "e.B.R.M." (Business Relationship
Management) and "e.C.R.M." (Consumer Relationship Management); such new
professions of infobrokers for the “e.commerce” characterize a system
of managerial innovative kills working within "Team . Management Organization"
(T.M.O). The above T.M.O for “e.commerce” growth, is experimented in a
“e.work” Project enterprise, denominated Telematics Agency for Scientific
& Technological Information (acronym : TASTI) , in which any research
and developmental activity is simulated within an virtual agency online
organization, and where the “e.learning” process is developed inside to
an research & devepmental actions.
The added gain coming from the largeness of the economies of scale, produces
the necessary advantages for the launching of the new economy. Those advantages
are improved in first time effecting a good “e.procurement” supply chain,
through the aggregation, in terms of BtB, of purchase groups among firms
that have complemental goals under every profile of the market, that resides
on the “buy side” of the e.market. In fact buying to a great dimension,
in true is an important segment of the "e.business" achievement, that
alone can to cover the rising of the costs owed to the “e.work” for the
construction and the continuous adjournement of specialized “Portals”,
denominated "Vortal " or to compensate the telephone expenses needed for
building up the new portals (" Wortal ") said so because they are connected
for BtC activities, through palmate and cellular WAP.
Another advantage of the “e.commerce”, proper of the “Sell Side”, that
determines a noteworthy added gain in the massive economies of scale,
can be obtained through the auctions of stocks of goods (and also in the
reverse auctions framework ) or by selling at auction services of marketing,
of trips etc.…, in regard to the “Last minute selling procedures”. Such
systems and techniques of purchase and/or sale online, entirely innovative,
allow to acquire very strong advantages, because those approaches of “e.commerce”
are the fruit of new professionalities of team -agents, for the activities
of the type "e.B.R.M.” and “e.C.R.M.."
Such new management professions of the marketing online, acts to short-circuit
of the obsolete intermediary rings of the old linear chain of the value
construction, where the extension of market and the residual time's factor,
due to the shortening of the time to market, both works in a quick time
business, so that those new professions allow to extract additional value
between suppliers and sellers, both in an optics of the " buy side " ,or
toward the consumers BtC approach, in an optics of the " sell side ".
Certainly the fulcrum of such activities is mainly determined by the briefness
of the time obtained in professional “e.working”, that is the potential
energy for any more complete development of “e.commerce”.
In fact all the phases of the “contractual negotiations” among entrepreneurs,
and also the “transactive commercial phases , (the last ones goes from
the application of the order to the billing, passing for the logistics
of the transports and the quick payments online), need to be obtained
“just in time”, making transparent the informational system of the “extended
networked enterprises”, with the realization of the various typologies
of portals.
Therefore the LRE/EGO-CreaNET and the PIN of the University of Florence,
are convinced that the " net-economy " expansion , that it is exposed
to the strong competition of the global market, today, above all, needs
to overcome the lack of a new managerial training (Skill Management Shortage);
so that this belief will be the fundamental care for developing a new
R&D project denominated TASTI :LAW-FINANCE. The new project (that will
be open in the PIN in Prato during the academic year 2002) will aim to
mature some elevated professional qualification, taking in particular
attention the training of teams of post-graduate in various disciplines
(law, economy, engineering), and lending a particular relief to the developments
of the SME's parnership’s agreements for BtB and BtC, with the purpose
to favor cognitive concreteness to a new way of intending the “e.market”
intermediation, aiming to activate the business plans for “extended networked
enteriprises”, associated within the innovative systems of application
of the most advanced telematics interactive technologies for “ e.commerce
“.
Biblio-online
Portalino News-netzapping:
http://www.portalino.it/banks/editoriale/index.htm
…Carrelli dispersi nel cyberspazio…:
http://www.cronologia.it/mondo93b.htm
Collezione relazioni su e.commerce di Paolo Manzelli in:
http://www.edscuola.it/lre.html
TASTI. “e.commerce” :
http://tnserver.pin.rete.toscana.it/tasti2/index.htm
ARTICOLO IN ITALIANO
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